Banking, Finance & Insurance

Continuous improvement of the digital journey

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As the backbone of global economies, the Banking, Finance & Insurance industries must continually adapt to their ever-evolving environment, whether it be: shifting global capital flows, financial risk regulation, the arrival of market disruptors or the transformative influence of new business models and cutting-edge technology.

What is at stake?

Rising interest rates, high inflation and geopolitical unrest, banks, insurers, and financial institutions are expected to be put to the test in the coming years. Fintechs, insurtechs, regtechs and financial institutions have proven capable of successfully adapting to an increasingly competitive environment.

The driving forces that are shaping the next wave of change within the industry are the enhancement of customer behaviour knowledge, the optimisation of compliance times and costs, the reconciliation of the banking institution’s profitability and resilience and the improvement of customer relations & risk management.

ALTEN, your key partner in navigating the complex terrains

ALTEN is here to navigate the complex financial terrains, offering cross-functional services, expertise, experience, and innovation, tailored to the specific needs of the banking, finance, and insurance industry.

ALTEN in the Banking, Finance & Insurance industries

390 K€

2022 turnover

4 230

consultants worldwide




Our top BFI solutions: Optimissa Capital Sales Consulting, Lincoln, Groupe Nexeo, Uniware Global Services


Customer Relations & Payment
  • Account & asset aggregation platforms
  • Mobile banking apps & self-service tools
  • Integrated payment solutions
AI, Data & RPA (Internal optimisation)
  • Automation for treatment of incoming requests (e-mail, phone, chatbot, etc.)
  • Customer data platforms (marketing, scoring, etc.)
  • Financial product search engines, automated diagnostics, etc.
Regulatory Compliance
  • Open banking development
  • Tools for monitoring customer transactions & risk profile notification
  • Development of credit risk analysis tools

Our Success Stories

Mobile and ultra-smart, the “Digital natives” generation is leading the banking sector in making deep-seated changes to customer relations and related services. ALTEN is the leading partner in Digital UX design for one of the main French banks for the development of new innovative functions.

The different health and financial crisis emphasized a certain number of shortfalls in the approaches of regulatory capital upon [DR1] internal rating-based models (IRB) of credit risk. ALTEN supports a global banking leader in the development of IRB analysis engines with a Big Data approach (on Hadoop platform), in accordance with the new Basel III agreements.

The fight against money laundering and the funding of terrorism, combined with regulatory pressure is forcing financial institutions to review their priorities. Their anti-money laundering system must be extremely effective in order to limit fraud, but also to avoid any sanctions from the competent authorities. One of the leading insurance companies has asked ALTEN to develop its risk analysis model.

Technology is revolutionising the insurance industry and customers are increasingly putting business process automation and User experience at the core of their digital expectations. ALTEN Italy is setting up a Test factory to support the digital transformation projects of a world leader in the insurance sector.



  • BNP Paribas Group
  • HSBC Group
  • Banco Sabadell
  • Crédit Agricole Group
  • Santander
  • Société Générale Group
  • BPCE Group


  • AMF (Autorité des marchés financiers)
  • AXA Investment Managers
  • Natixis
  • Crédit Agricole Corporate & Investment Bank
  • Société Générale Corporate & Institutional Banking


  • CNP assurances
  • Allianz
  • MAIF
  • Crédit Agricole Assurances
  • BNP Paribas CARDIF
  • Groupama