Testing Service Manager - Brussels

With the integration of QUASUS and CORALIUS, ALTEN BELGIUM strengthens its services and solutions portfolio and becomes the key player in Testing Services.

 

ALTEN BELGIUM is actively looking for a TESTING SERVICE MANAGER to support our Services & Solutions team in developing business strategies   and implementing action plans. This position requires a dynamic individual who can interact with all levels in the company, from consultants to company management, and provide vision for the department.

 

Your main responsibilities:

  • Contribute to the definition of business strategies and implement action plans to reach the objectives
  • Grow the Testing Service business by supporting the Business Managers in pre-sales activities and consultants in their delivery, especially for service-level based projects
  • Maintain the highest level of client retention through consistent, positive, on-going client follow-up and communications
  • Manage issue resolution to insure customer satisfaction
  • Manage and motivate consultants
  • Improve and strengthen Alten’s TestingServices & Solutions Portfolio.
  • Prepare technical answers to Requests for Proposal
  • Contribute to testingservices & Solutions delivery
  • Manage the trainings plan and perform training sessions for consultants and customers

 

Your expertise:

  • Minimum 8 years’ experience in Testing
  • ISTQB® Advanced Level Test Manager and/or Test Analyst certification
  • Dutch, French and English proficiency
  • Strong experience in coaching and training people
  • Experience in managing and leading a team with a hands-on and flexible approach
  • Excellent planning, organizational skills and attention to detail and a clear focus on high quality and business achievement
  • Excellent written and verbal communication skills
  • Ability to multi-tasking and effectively handle stressful situations
  • Pre-sales experience and willingness
  • Enthusiasm, drive, thoroughness, diligence and a willingness to take personal responsibility